Privacy Policy

Effective Date: August 29, 2026

Hello Computer, Inc. (“Hello Computer,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, submit a form, purchase a service, or otherwise communicate with us.

Information We Collect

We may collect information you voluntarily provide, including:

• Your name, email address, telephone number, and organization

• Business, partnership, project, author, publisher, or product information

• Files, manuscripts, books, illustrations, or other materials you submit

• Billing and transaction information

• Messages, inquiries, application responses, and communication preferences

We may also automatically collect limited technical information, such as your IP address, browser type, device information, referring website, pages visited, and general website activity through cookies and analytics tools.

How We Use Your Information

We may use your information to:

• Respond to inquiries and requests

• Evaluate potential projects, partnerships, submissions, and business opportunities

• Provide publishing, localization, educational technology, and Dynamic Book Portal services

• Process payments and manage transactions

• Communicate about your account, project, application, or purchase

• Send company news, educational resources, and marketing communications when permitted

• Improve our website, technology, services, and customer experience

• Detect fraud, misuse, or security concerns

• Meet legal, accounting, contractual, and regulatory obligations

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message.

Payments

Payments may be processed by third-party providers such as Stripe or PayPal. These providers collect and process payment information according to their own privacy policies and security practices. Hello Computer does not directly store complete credit or debit card numbers.

Cookies and Analytics

We may use cookies and similar technologies to operate our website, remember preferences, understand website traffic, measure engagement, and improve performance.

You may restrict or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

How We Share Information

We may share information with trusted service providers that assist us with:

• Website hosting and maintenance

• Payment processing

• Email communications and marketing

• Customer relationship management

• Analytics and website performance

• File storage and project delivery

• Legal, accounting, and professional services

We do not sell your personal information. We may disclose information when required by law, to enforce our agreements, protect our company or users, prevent fraud, or complete a merger, acquisition, financing, reorganization, or transfer of business assets.

Children’s Privacy

Hello Computer develops technology and content that may be used by children, families, schools, and literacy organizations. However, our corporate website is intended for adults, including authors, publishers, educators, organizations, business partners, and parents.

We do not knowingly collect personal information directly from children under 13 through our corporate website. Children under 13 should not submit forms, create accounts, make purchases, or provide personal information through this website without the involvement and consent of a parent or legal guardian.

If we learn that we have collected personal information from a child without appropriate authorization, we will take reasonable steps to delete it.

Separate privacy notices or parental-consent procedures may apply to specific Hello Computer products, applications, or educational programs.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, meet contractual or legal obligations, prevent fraud, and resolve disputes.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain information

• Object to or restrict certain uses of your information

• Withdraw consent for marketing communications

• Request information about how your data is collected and shared

We may need to verify your identity before completing a privacy request. We will not discriminate against you for exercising an applicable privacy right.

Third-Party Websites

Our website may contain links to websites or services operated by third parties. Hello Computer is not responsible for the content, privacy practices, or security of those third-party websites.

International Visitors

Hello Computer works with organizations and users internationally. If you access our website from outside the United States, your information may be processed or stored in the United States or in other countries where our service providers operate.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal obligations. The revised policy will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact:

Hello Computer, Inc.
Email: info@hello-computer.net
Website: www.hello-computer.net